Help & FAQs
Everything you need to know about our products, shipping, and how we care for your little ones.
🧸 Product Specifics
What is the age range for the Swing Cars?
Our Swing Cars are designed for toddlers aged 1 to 3 years. They are built to be sturdy and can support a weight capacity of up to 50 kg, making them safe for growing kids (and even playful adults!).
Do the Swing Cars require batteries?
No! The Swing Car is self-propelled. It moves simply by twisting the steering wheel left and right - no pedals, gears, or batteries required.
Are your Playpens portable?
Yes, our playpens are modular and lightweight (approx. 10kg). They can be easily assembled, disassembled, and folded for compact storage or travel.
Are your products safe (BPA-free)?
Absolutely. Your baby's safety is our top priority. All our baby essentials, including teethers and feeding gear, are 100% BPA-free and made from non-toxic materials certified by BIS (India).
🚚 Shipping & Delivery
How long will delivery take?
Orders are processed within 1-2 days. After dispatch:
• Metro Cities: 2–4 business days
• Tier 2 & 3 Cities: 4–6 business days
• Remote Areas: 5–8 business days
• Metro Cities: 2–4 business days
• Tier 2 & 3 Cities: 4–6 business days
• Remote Areas: 5–8 business days
How much is shipping?
We offer FREE Shipping on all prepaid orders over ₹498. For orders of ₹498 and below, there is a flat rate of ₹100.
🔄 Returns & Exchanges
What is your return policy?
We primarily offer exchanges for items that are defective, damaged, or incorrect. Please report any issues within 7 days of delivery with an unboxing video.
How do I report a damaged product?
Please email us at marketing@blushbaby.in within 7 days of order delivery with your Order Number and a clear unboxing video (mandatory) and a few photos of the issue so we can assist you quickly.
Still have questions?
We're here to help, Monday to Saturday(10 AM - 6 PM).